Your local NHS mental health services – what’s available and how to access them

Release Date: 
Monday, May 14, 2018 - 17:00


  • This week, 14 to 20 May is mental health awareness week and being the largest mental health provider in Northamptonshire, NHFT have taken this opportunity to raise awareness of services available.
  • Services listed below are just a few of the services provided by Northamptonshire Healthcare NHS Foundation Trust (NHFT).


It is estimated 1 in 6 people in the past week experienced a common mental health problem*. To help raise awareness of services available, Northamptonshire Healthcare NHS Foundation Trust (NHFT) are sharing information about their services which can be accessed by the person in need. This means the services below can be accessed directly without the need to see a healthcare professional first.

Suffering with depression or anxiety?

Service name: Changing Minds IAPT

Overview: Working within GP surgeries and in other community areas, IAPT provide structured support to those over the age of 17 and a half who experience common mental health problems which impact on their wellbeing. These might include depression, anxiety, phobia, Obsessive Compulsive Disorder or Post Traumatic Stress Disorder.

How to access this service: Referrals can be made by your GP or you can refer yourself directly by calling on 0300 999 1616 (9 to 5 weekdays) or by filling in the online form on

Outcome: treatments may vary dependent on individual needs, however example treatments may include; live online wellbeing course, online supported cognitive, behavioural therapy (CBT) or self-help interventions.

Are you in a crisis or need support with your mental health outside of 9 to 5 hours?

Service name: Mental health Crisis Cafés

Overview: these mental health crisis cafes are run by local Mind organisations and are supported by NHFT. When attending a Crisis Café a MIND peer support worker and a NHFT mental health professional will be available to provide support to anyone 18 or over who are finding themselves in a crisis or need support with their mental health. They provide support for mental health issues to anyone in need by offering coping mechanisms and management techniques to help reduce the risk of crisis.

How to access this service: simply drop in to one of the Northamptonshire locations to receive support. For all locations, dates and times please visit:  

Outcome: support will help reduce any immediate crisis and to safety plan to manage their mental health and wellbeing. As well as this, professionals can also refer and direct you to further services if required.

Mental health support in A&E acute hospital wards

Service name: Acute Liaison Mental Health Service

Overview: the service supports people over the age of 18 with mental health needs who are attending A&E or are inpatients at Kettering General Hospital NHS Foundation Trust and Northampton General Hospital. It also provides support for those who have physical health needs which affect their mental health.

How to access this service: services are based at Kettering General Hospital NHS Foundation Trust and Northampton General Hospital and support referrals from their A&E departments and inpatient wards.

Outcome: you will receive an assessment, support, brief interventions and discharge planning. Staff will work through what further help you may need and draw up a plan of care, it may be that you are referred to psychological therapy within the service if deemed appropriate from the assessment.

Crisis telephone support

Service name: CATSS (Crisis telephone support service)

Overview: a 24-hour a day telephone support service for people receiving support in Northamptonshire for mental health problems, their carers, families and friends. The service helps when you feel unsafe, at risk, or unable to cope without support.

How to access this service: This service is open to the residents of Northamptonshire, simply call 0800 917 0464.

Outcome: evidence-based techniques may be offered to help manage your feelings when they become overwhelming, as well as support to help you manage your problems.

Wellbeing support

Service name: Mental Health Navigators 

Overview: provides support in the community to help people over the age of 18 years, improve their general wellbeing. The service is designed for people experiencing difficulties with their emotional wellbeing – stress, anxiety, depression or recovering from a mental health condition.

How to access this service: referrals can be made from GP’s as well as other healthcare professionals and self-referrals direct to the team. For help and advice with self-referrals please call 01604 658813, email or visit

Outcome: treatments may vary dependent on individual needs, however example treatments may include; motivational interviewing, 1-1 support, counselling and group work.

For more information about NHFT visit

*McManus S, Bebbington P, Jenkins R, Brugha T. (eds.) (2016) Mental health and wellbeing in England: Adult Psychiatric Morbidity Survey 2014. Leeds: NHS Digital. Available at: [Accesed 5 October 2016]


Media enquiries

Megan Denny

Northamptonshire Healthcare NHS Foundation Trust

Tel: +44 (0) 1536 452 132


About Northamptonshire Healthcare NHS Foundation Trust (NHFT):

NHFT delivers a comprehensive range of physical and mental health services that are tailored to meet the needs of the people of Northamptonshire and beyond. Our services are delivered in our service users own homes, through GP practices, clinics, schools, prisons and in residential and hospital environments.

Over 4,500 dedicated individuals are part of team NHFT making us one of the county’s largest employers. We are committed to our team and as a sign of this we are living wage accredited. Our vision to be a leading provider of outstanding compassionate care and our mission is “making a difference for you, with you.”  Following the recent CQC inspection of our services, the CQC have rated the Trust overall as Good with Outstanding in the Caring domain.


More Information: 

For press enquries please contact: Kim Buzzard, Corby Borough Council
Telephone: 01536 464022 Mobile: 07568 590 324

Follow us on Twitter @CorbyBC

Last updated: Monday 14th May 2018 05:06:19 PM
Review date: Sunday 3rd May 2020 05:05:27 PM