Household waste - domestic bins (including New Policies from 4.2.2019)

The refuse and recycling collection scheme involves three wheelie bins which are collected on alternate weeks and a food waste caddy that is collected weekly.  The bin(s) must be presented the kerbside after 6pm on the evening before your scheduled collection day and by 6:30am on day of your sceduled collectionUse this link to find out which bin to put out this week . Bins must be removed from the public highway before 8am after your scheduled collection day.

Collection Point

Bins must be presented at the kerbside for collection.  For the purpose of this policy the kerbside is where your property meets the public highway.  If properties are located down a private driveway / access road then the bins must be presented where the private access road / driveway meets the public highway.

In a small number of cases due to the access or location of a property it may not be possible for residents to place bins near the public highway for collection.  Each case will be looked at on an individual basis to agree suitable collection arrangements.

Flats

The standard collection frequency for flats is fortnightly (refuse and recycling) however it is recognised that due to limited storage in some locations; alternative arrangements may need to be agreed.  These will be assessed and agreed individually. If extra capacity is required this can be provided by the Council but will be subject to a charge.

To report a missed domestic refuse collection using this online form 

See table below for what can and cannot be placed in your bins

 

Black wheelie bin

 240 litre Black Wheelie Bin 

A smaller 140 litre black bin can be provided in place of the 240 litre black bin.

allowedNon-recyclable waste

not allowed Hot ashes

not allowed Heavy items

Excess waste presented beside or on top of  the black bin will not be taken

 

Additional Black Wheelie Bin 

No additional bins will be provided free of charge with the exception of those properties with larger families. Any unauthorised additional bins presented will be removed.  If extra capacity is required an additional 180 litre bin can be provided by the Council but will be subject to a charge. 

Larger Families

For properties with 6 or more permanent residents or 2 children in nappies consideration will be given to providing additional refuse capacity free of charge if required.  Each case will be assessed on an individual basis; a waste audit carried out and if an additional bin is provided, will be subject to annual review and may be removed at any point if it is abused or the property is no longer eligible.

A second recycling bin may be provided before an additional refuse bin is provided if the additional waste is mainly recyclable.

Smaller properties

Properties with 2 bedrooms or less will be provided with a 140 litre black bin.

Houses in Multiple Occupation

Bin capacity provided will be based on the number of Council Tax payers in the property.

Where there is only 1 council tax payer for the property 1 x 180l refuse bin will be provided.

Where there are a number of council tax payers, the property will be assessed for the provision of communal bins rather than individual bins. 

Additional chargeable refuse bins can be provided.

Please contact Street Scene Hotline (01536) 464242 or visit the One Stop Shop 

Please Note: Any standard new, addtional or replacement black bins will only be 180 litre capacity.

 Brown Wheelie Bin

 

240 litre Brown/Blue Wheelie Bins

New, additional and replacement bins will be blue

A smaller 140 litre blue bin can be provided in place of the 240 litre brown/blue bin.

Extra blue 240 litre recycling bins will be provided free of charge

You can recycle the following items in your brown/blue bin:

allowedEmpty aerosols (do not pierce)

allowedAny glass bottles and jars

allowed Plastic e.g. drinks bottles, yoghurt pots, food trays/containers and margarine tubs

allowedPaper e.g. newspaper, magazines, junk mail, envelopes and shredded paper, phone books

allowedCans / tins (aluminium and steel) including biscuit and sweet tins

allowedWaxed cartons e.g. milk cartons and fruit juice cartons

allowedBottle tops and jar lids can also be recycled - please place loose in bin

allowedClean tin / aluminium foil and foil; trays

allowedCardboard e.g. toilet roll tubes, egg boxes, cereal boxes and cardboard packaging

not allowed No other form of glass e.g. pyrex, glass vases or ornaments

not allowedNo other form of plastic e.g. plastic bags, bin liners, plastic film or polystyrene

Excess recyclable material will be collected as long as it is presented in clear plastic bags so that contents can be seen. Items presented in dark coloured and black plastic sacks will not be collected. Please note that if you have excess cardboard that will not fit into your brown/blue bin please flatten it, tie neatly and present it next to your bin on the scheduled collection day.

 Green wheelie bin

 

240 litre Green Wheelie Bin

Extra green 240 litre recycling bins will be provided free of charge.

A smaller 140 litre green bin can be provided in place of the 240 litre green bin.

You can send for composting the following items in your green bin:

allowedRabbit or guinea pig bedding

allowedStraw

allowedHay

allowedWood shavings

allowedDried grass

allowedGrass cuttings

allowedHedge trimmings

allowedPlants / weeds

allowedLeaves

Please DO NOT put any other form of waste into the green bin e.g:

not allowedDog or cat bedding

not allowedCardboard

not allowedPlastic bags / black bags

not allowedFood waste

not allowedAnimal faeces

not allowedPlant pots

not allowedHardcore or soil

Excess compostable waste presented at the side or on top of the bin will not be collected except for real Christmas trees placed next to the bin.

 

 

 

 

Green Food Caddy

You can send for composting the following items in your green food caddy:

allowedMeat and fish - raw and cooked including bones

allowedFruit and vegetables - including cooked and peelings

allowedAll dairy products such as cheese, eggs and eggshells

allowedBread, cakes and pastries

allowedRice, pasta and beans

allowedUneaten food from plates and dishes

allowedTea bags and coffee grounds

allowedFood that is frozen, mouldy or out of date

not allowedNo plastic bags, packaging and newspapers or any other form of waste

Food waste can be placed into corn starch liners but please note that liners are not necessary, if you choose to place your food waste loose into your food caddy it will still be emptied. Corn starch liners can be bought at the One Stop Shop, the Autumn Centre, the Beanfield Community Centre, any Saturday at the Library, or from many retailers.

You can order your green food caddy for FREE on 01536 464242, Street Scene Hotline, or at the One Stop Shop (The Cube, NN17 1QG Corby). All of your food waste, whether big or small, will be collected WEEKLY in all areas of Corby.

 

‘I’m in to win’ campaign

If you haven’t started to recycle your food, now is a good time to start. Do not miss the opportunity to register your address at www.feedyourcaddy.co.uk  to win monthly prizes just simply regularly present your green food caddy on your scheduled collection day with the sticker you will receive by post.

For more information on the ‘I’m in to win’ campaign and registering, please visit: www.feedyourcaddy.co.uk

Why should I sent food waste for composting?

A quarter of all the food that an average family buys ends up in the bin, adding up to a cost of £470 per year on average to household bills.

Preventing food waste or composting it can save you money and help the Council to use resources more efficiently for its population.

All of the food waste collected at the kerbside is taken to Material Change for composting.  The facility produces agricultural grade compost that can be used on farms.

For the love of food

The Council and Love Food Hate Waste Campaign have put together a food booklet which is available in the downloads section on this page.  This contains useful information about food storage, meal planning, use by dates and some recipe ideas.

 

 

 

Bin Lids

Wheeled bins will only be collected if the bin lid is closed otherwise it will not be emptied.  This is to limit the potential for waste to fall or blow out of the bin when it is being lifted by the bin lift

Excess and Side Waste

The following arrangements apply in relation excess / side waste

  • Excess waste beside or piled on top of the black residual domestic wheeled bin will not be taken.
  • Additional recycling materials for the blue / brown bin will be collected as long as these are contained in a clear sack next to the bin, or in the case of cardboard flattened and placed next to the bin.  Any excess waste put out for collection in black / or dark coloured sacks will not be collected.  If you regularly produce excess recycling waste an additional recycling bin can be provided free of charge.
  • Excess waste will not be collected with the exception of real Christmas trees which should be next to the green / grey recycling bin.
  • Excess waste is not collected and should be contained within your external food caddy.

Contaminated bins

The collection crew will tag and record contaminated bins.  The resident will need to remove the contaminant and put the bin out for collection on their next scheduled collection day. We will not return to collect it before then.

Where a resident continually contaminates a bin, the Council will provide information and education to the resident.  Should the issue continue will consider possible enforcement action.

Missed Collections

We will only return for missed collections reported within 72 hours of your scheduled collection day.  Any missed collections reported after this time will not be collected until the next scheduled collection day unless there are exceptional circumstances agreed at the discretion of the Operations Manager.  Missed collections will be collected within 48 hours of being reported.

If the crew has reported the bin as not out at the time of collection or in the incorrect collection point we will not return to collect it before the next scheduled collection day.

If the bin has been tagged or reported by the crew as too heavy we will not return to empty until your next scheduled collection day and the householder must have removed sufficient material to allow the bin to be safely emptied.

Assisted Collections

Residents who are unable to safely move a wheeled bin container or recycling box to the required collection point may qualify for an assisted collection by completing an application form, which is approved by an officer.  Bins will be collected from your property, emptied and returned.

These collections are designed for those that live alone and are unable to present their waste for collection for one of the following circumstances.

  • Permanent Infirmity
  • Temporary infirmity (following operations)
  • Disability
  • Inability to use other available aids (neighbours assistance or wheels for boxes).

Where appropriate, evidence may be requested to prove eligibility to the service. As the service is specific to the applicant it will be necessary for the service to be periodically reviewed to ensure household circumstances do not change in a way that will affect eligibility. Customers no longer requiring assisted collections will be removed from the assisted collection list.

Residents that have an able bodied person living at the premises will be ineligible for an assisted collection.  Information will be verified and if false information has been given the service will be removed with immediate effect.

Overweight Bins

Where a crew member cannot safely manoeuvre and position a wheeled bin onto the vehicle, or where the vehicle cannot lift the bin due to the weight of the bin, then it will be left un-emptied and reported by the collection crew. The vehicle bin lifts have a safe working weight limit which crews cannot override.

Where any bin is found to be too heavy the householder will be required to remove sufficient material from the bin and dispose of it in a responsible manner.

Damaged, lost or replacement bins

Any wheeled bin or recycling box that is damaged or destroyed by the councils equipment or staff, or vandalised by another party during the course of their work will be repaired or replaced free of charge.  The size of bin provided will be in line with this policy and may not be a like for like replacement.

Any wheeled bin or recycling container that is intentionally damaged or destroyed by the property owner must be replaced at their cost.

Containers will not be replaced if they are in a serviceable condition and it is the householder’s responsibility to clean them. Private companies are available to offer this service. The council does not offer a cleaning service or clean bins even if this was not the fault of the current resident.

Where bins are lost or stolen from a property they will be replaced with a 140 litre / 180 litre container, as appropriate regardless of whether a 240 litre bin was at the property previously.

Where bins are stored in communal areas and there are issues with people contaminating bins, locks can be provided. A charge will apply for the service for the fitting of the lock and replacement keys a charge will be applied for this service.

Severe weather

During severe weather we will

  • Continue to undertake the regular scheduled collection of waste wherever it is deemed safe to do so.  The decision on whether it is safe for a refuse collection vehicle to access a specific location/street has to be determined locally by the driver of that vehicle.  Among key factors that apply are: road conditions, weather conditions, access past parked cars, risks to public and/or the crew.
  • We will try to return and collect missed bins as soon as possible after the scheduled collection date.  If this is not possible due to continuing bad weather conditions we may suspend some collections to enable us to prioritise collection of residual domestic waste.

Access issues

Where we are unable to access a road for issues such as parked cars, roadworks, building works, road closures etc. we will attempt to return and collect the bins when we next have a collection crew in the area

Bin Cleaning

Street Scene Services does not provide this service.

Handy Tips

do Place your bin(s) by the kerbside by 6:30am on collection day

doTake bin(s) back in as soon as possible following collection and store within boundaries by 8am on the day after your scheduled collection

do Ensure your bins are clearly marked with the first line of your address

do Ensure your bin lid is closed - Bins WILL NOT be emptied if the lids are open

do Donate good quality clothes, shoes, linen, bric-a-brac and books to local charity shops

not allowed No black or green bin side waste will be collected present at the side or on top of the bins (except for real Christmas trees next to your green bin)

not allowed Waste sacks left in the street will be classed as fly-tipping which can result in financial penalties

 

 

Last updated: Friday 8th February 2019 11:03:37 AM
Review date: Monday 3rd February 2020 10:58:45 AM