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Covid Self-Isolation Payments

Currently the scheme is due to end on 30th September 2021.

 

Please ensure that you fully read the correct guidance outlined below according to which scheme applies to your circumstances.

1.Guidance for Adults advised to self isolate by the NHS Test and Trace App

Eligibility

Isolation periods that started on or before 15 August 2021

If you meet the following eligibility criteria, you MAY be entitled to the Test and Trace Support payment of £500:

  • You have been told to self-isolate by NHS Test and Trace because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive
  • You are employed or self-employed
  • You cannot work from home and will lose income as a result of self-isolating
  • You are currently receiving, or you are the partner in the same household as someone who is receiving, at least one of the following benefits: Universal Credit, Working Tax Credit, income-related Employment and Support Allowance, income-related Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.  

Isolation periods that started on or after 16 August 2021

If you meet the following eligibility criteria, you MAY be entitled to the Test and Trace Support payment of £500:

  • You have been told to self-isolate by NHS Test and Trace because you have tested positive for COVID-19 or you are not fully vaccinated and been in contact with someone who has tested positive
  • You cannot work from home and will lose income as a result of self-isolating
  • You are currently receiving, or you are the partner in the same household as someone who is receiving at least one of the following benefits

    Universal Credit, Working Tax Credit, income-related Employment and Support Allowance, income-related Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.  

 

 

Discretionary payments

You may be eligible for a £500 discretionary payment if you are not in receipt of an eligible benefit, but meet the other relevant criteria outlined above and:

  • You have less than £3,000 in capital or savings;
  • You will suffer financial hardship as a result of the self-isolation (an income and expenditure form must be completed);
  • You are not in full time education.

Information required to support an Application. This MUST be provided with the application. If you do not provide this information with the application your application may be unsuccessful.

You will require

  • Your 8 digit test and trace ID number
  • Your most recent bank statement to show your account number, sort code and name as it appears on the account.
  • Proof of employment eg current payslips, self assessment returns
  • Evidence that you will lose income as a result of self-isolation. This can be in the form of a payslip showing a reduced income for the period of isolation or an email from your employer confirming that you will not be paid
  • Proof of your NHS Test and Trace Notification
  • Evidence of financial hardship

 

Multiple claims

Someone can claim more than once (if they are told to self-isolate multiple times), as long as they meet the eligibility criteria for each individual claim and their periods of self-isolation do not overlap.

Applications made after someone’s period of self-isolation has ended

Eligible individuals can only make a claim up to 42 days after their period of self-isolation started.

Applicants who are quarantining after returning to the UK

The Test and Trace Support Payment scheme does not cover people who are self-isolating after returning to the UK from abroad.

Applicants who are furloughed

The Authority will not make payments to applicants whose income is lower than normal because they are furloughed. 

 

 

 

2.Guidance for Adults who are the Parent/Guardian of a child or young person in the same household

Eligibility

Isolation periods that started on or before 15 August 2021

If you are a parent or guardian of a young person in the same household who is required to self-isolate, and you need to take time off work to care for them while they self-isolate you may be entitled to financial support.

If you meet the following criteria, you may be entitled to the Test and Trace Support payment of £500:

  • You are a parent or guardian of a young person in the same household who is self-isolating and you need to take time off work to care for them
  • You are employed or self-employed
  • You cannot work from home and will lose income as a result of having to take time of work to look after a child who is self-isolating
  • The young person is aged 15 or under (or 25 or under with an Education, Health and Care plan) and normally attends an education or childcare setting and has been identified as a close contact of someone with COVID-19 (by NHS Test and Trace or their education or care setting)
  • You are currently receiving at least one of the following benefits: Universal Credit, Working Tax Credit, income-related Employment, and Support Allowance, income-related Jobseeker’s Allowance, Income Support, Housing Benefit and / or Pension Credit.  

Isolation periods that started on or after 16 August 2021

If you meet the following criteria, you may be entitled to the Test and Trace Support payment of £500:

  • You are a parent or guardian of a young person in the same household who is self-isolating and you need to take time off work to care for them
  • You are employed or self-employed;
  • You cannot work from home and will lose income as a result of having to take time of work to look after a child who is self-isolating
  • The young person has:
    • tested positive for COVID-19 and is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) plan

      or
    • been identified as a close contact of someone with COVID-19 (by NHS Test and Trace, their education or care setting or the NHS COVID-19 app), is aged 18 to 25, is not fully vaccinated and has an EHC Plan
  • The young person normally attends an education or care setting
  • You are currently receiving at least one of the following benefits: Universal Credit, Working Tax Credit, income-related Employment and Support Allowance, income-related Jobseeker’s Allowance, Income Support, Housing Benefit and / or Pension Credit.  

Discretionary payments

You may be eligible for a £500 discretionary payment if you are not in receipt of an eligible benefit, but meet all the other eligibility criteria above and:

  • You have less than £3,000 in capital or savings
  • Will suffer financial hardship as a result of the self-isolation (an income and expenditure form must be completed)
  • You are not in full time education

Information required to support an Application. This MUST be provided with the application. If you do not provide this information with the application your application may be unsuccessful.

You will require

  • Your most recent bank statement to show your account number, sort code and name as it appears on the account.
  • Proof of employment eg current payslips, self assessment returns
  • Evidence that you will lose income as a result of self-isolation. This can be in the form of a payslip showing a reduced income for the period of isolation or an email from your employer confirming that you will not be paid
  • The young persons 8 digit test and trace number following a positive test.
  • If the application is for a young person aged 18-25, a screenshot of the young person’s NHS COVID-19 App notification telling them to self-isolate AND evidence that the young person has an Education, Health and Care Plan.

Applications from members of the same household

Parents/Guardians who are not legally required to self isolate can only make ONE application per household for the child/young person’s period of self isolation.

Applications made after someone’s period of self-isolation has ended

Eligible individuals can only make a claim up to 42 days after the period of self-isolation started.

Multiple claims

A Parent/Guardian can claim more than once as long as they meet the eligibility criteria for each individual claim and the child/young person’s periods of self-isolation do not overlap. This applies irrespective of whether the parent/guardian is claiming twice for the same child or for 2 different children.

Applicants who are quarantining after returning to the UK

The scheme does not cover people who are self-isolating after returning to the UK from abroad.

Applicants who are furloughed

The Authority will not make payments to applicants whose income is lower than normal because they are furloughed. 

Last updated: Tuesday 17th August 2021 09:36:01 AM
Review date: Friday 12th August 2022 09:31:31 AM