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Covid Self-Isolation Payments

From the 8th March 2021 this scheme has been extended to parents/guardians who are not legally required to self isolate, but who need to take time off work to care for a child or young person who is self isolating as a result of being a CLOSE CONTACT of someone with COVID-19.

Please ensure that you fully read the correct guidance outlined below according to which scheme applies to your circumstances.

1.Guidance for Adults advised to self isolate by the NHS Test and Trace App

Eligibility

If you have been contacted by NHS Test and Trace and have been told to self-isolate, you may be entitled to financial support. If you meet all the following eligibility criteria, you may be entitled to a lump sum payment of £500:

  • You have been told to self-isolate by NHS Test and Trace on or after 28 September 2020 & have a NHS Track and Trace number.
  • You are employed or self-employed.
  • You cannot work from home and will lose income as a result.
  • You are currently receiving at least one of the following benefits: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

The Authority can also consider making a Discretionary Award of a £500 lump sum payment in exceptional circumstances to an individual who meets the main qualifying criteria for the Test and Trace Support Paymentbut is not in receipt of qualifying benefits and will suffer financial hardship as a result of not being able to work.

Information required to support an Application. This MUST be provided with the application. If you do not provide this information with the application your application may be unsuccessful.

You will require

  • Your 8 digit test and trace ID number
  • Your most recent bank statement to show your account number, sort code and name as it appears on the account.
  • Proof of employment eg current payslips, self assessment returns
  • Evidence that you will lose income as a result of self-isolation. This can be in the form of a payslip showing a reduced income for the period of isolation or an email from your employer confirming that you will not be paid
  • Proof of your NHS Test and Trace Notification
  • Evidence of financial hardship

Multiple claims

Someone can claim more than once (if they are told to self-isolate multiple times), as long as they meet the eligibility criteria for each individual claim and their periods of self-isolation do not overlap.

Applications made after someone’s period of self-isolation has ended

Eligible individuals can only make a claim up to 42 days after their period of self-isolation started.

Third-party applications

Applicants can apply on behalf of someone else. However, the £500 must be paid into a bank account in the name of the person for whom the application is being made.

Applicants who are quarantining after returning to the UK

The Test and Trace Support Payment scheme does not cover people who are self-isolating after returning to the UK from abroad.

Applicants who are furloughed

The Authority will not make payments to applicants whose income is lower than normal because they are furloughed. 

Applicants whose employer is closed due to National Lockdown Measures

If your employer is currently closed due to the current National Lockdown you cannot apply for a payment.

Appeals

The Authority is not required to provide a right of appeal against any decision not to award a payment.

2.Guidance for Adults who are the Parent/Guardian of a child or young person in the same household who has been told to isolate after 8th March 2021

Eligibility

If you are the parent/guardian of a child or young person in the same household and need to take time off work to care for that person, as they have been identified as a CLOSE CONTACT of someone with COVID-19, you may be entitled to a lump sum payment of £500 if you meet the following criteria:

  • You are employed or self-employed.
  • You cannot work from home and will lose income as a result.
  • You are currently receiving at least one of the following benefits: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.
  • You have a child aged 15 or under (or 16-25 with an education, Health and Care Plan (EHC)), who has been told to isolate by their education or child care setting because they have been identified as a CLOSE CONTACT of someone who has tested positive for COVID-19.

The Authority can also consider making a Discretionary Award of a £500 lump sum payment in exceptional circumstances to an individual who meets the main qualifying criteria for the paymentbut is not in receipt of qualifying benefits and will suffer financial hardship as a result of not being able to work.

Information required to support an Application. This MUST be provided with the application. If you do not provide this information with the application your application may be unsuccessful.

You will require

  • Your most recent bank statement to show your account number, sort code and name as it appears on the account.
  • Proof of employment eg current payslips, self assessment returns
  • Evidence that you will lose income as a result of self-isolation. This can be in the form of a payslip showing a reduced income for the period of isolation or an email from your employer confirming that you will not be paid
  • If the child is 15 or under a communication from the child’s education or child care setting confirming that they have to self isolate.
  • If the application is for a young person aged 16-25, a screenshot of the young person’s NHS COVID-19 App notification telling them to self-isolate AND evidence that the young person has an Education, Health and Care Plan.

Applications from members of the same household

Parents/Guardians who are not legally required to self isolate can only make ONE application per household for the child/young person’s period of self isolation.

Applications made after someone’s period of self-isolation has ended

Eligible individuals can only make a claim up to 42 days after the period of self-isolation started.

Multiple claims

A Parent/Guardian can claim more than once as long as they meet the eligibility criteria for each individual claim and the child/young person’s periods of self-isolation do not overlap. This applies irrespective of whether the parent/guardian is claiming twice for the same child or for 2 different children.

Applicants who are quarantining after returning to the UK

The scheme does not cover people who are self-isolating after returning to the UK from abroad.

Applicants who are furloughed

The Authority will not make payments to applicants whose income is lower than normal because they are furloughed. 

Applicants whose employer is closed due to National Lockdown Measures

If your employer is currently closed due to the current National Lockdown you cannot apply for a payment.

Appeals

The Authority is not required to provide a right of appeal against any decision not to award a payment.

How to contact us if you want to claim

As claims are required to be made on line you can download a form in downloads – An icon with an ‘Ab’ comes up and you can then click on the document and type. Please e-mail  the form to BenefitEnquiries.cbc@northnorthants.gov.uk with your supporting information.

Please also see link to our online forms - Covid Self-Isolation Payment Application 

If you have any problems with this form, please email BenefitEnquiries.cbc@northnorthants.gov.uk providing a contact telephone number in case we need to call you. We will register your enquiry and send an email claim form. Please complete and return the form, you simply need to press reply, complete the form and provide your supporting information, after receipt of which we will process the information.

If you are having any difficulties accessing or completing the on line forms, please email us and we will contact you to discuss alternate options.

Last updated: Tuesday 18th May 2021 10:05:04 AM
Review date: Friday 13th May 2022 10:03:44 AM