Privacy Notice

As a Local Authority, Corby Borough Council processes a considerable amount of information, including personal data about the citizens it serves, to allow it to provide services effectively. The Council recognises that this information is important to their citizens and that it has a responsibility to these citizens regarding the information it holds about them. As such, it takes seriously its responsibilities to ensure that any personal information it collects and uses is done so proportionately, correctly and safely.

Privacy notice

This notice explains what we do with any information that you provide us with, or is gathered automatically. We may change this policy without notice, at any time. Any changes will be shown here  [ on our website] and you should therefore revisit this and any other relevant pages, from time to time to see what we do with such information.

The personal data you supply to Corby Borough Council on their website will be processed in accordance with the Data Protection Act 1998. It will only be used for the specified purpose for which you have given it or for purposes that are compatible with that. Any personal data you have given us will not be passed to third parties for commercial purposes. This notice is for guidance only and does not form a contract.

Information will be shared among officers, councillors and other partner agencies where the law allows or requires it, to help improve the service you receive and to develop other services. We may also be legally required to share your personal data with law enforcement bodies such as the Police, government authorities and other organisations, for the prevention and detection of crime. If you do not wish certain information about you to be exchanged within the Council, you can request that this does not happen, although this may affect the ability of the Council to provide some services to you.

What we do with information we collect about you

Corby Borough Council will use your personal data for a limited number of purposes, and at all times within the rules set out in the Data Protection Act 1998.

We will process personal data for the following purposes:

  • For the reason for which you provided the information e.g. processing information given on a benefit claim form for the purpose of processing your benefit claim, and to monitor the councils performance in responding to your request
  • To allow the Council to be able to communicate and provide services appropriate to your needs, e.g. to be able to arrange suitable access arrangements where the citizen has mobility difficulties
  • To ensure that the Council meets its legal requirements
  • Where necessary for the Council’s law enforcement functions, e.g. licensing, planning enforcement, etc., where the Council is legally obliged to undertake such processing
  • To process the financial transactions including grants, payments and benefits involving other government bodies, e.g. Department for Works and Pensions
  • Where you have consented to the processing
  • Where necessary to protect individuals from harm or injury
  • Where otherwise permitted under the Data Protection Act 1998.

Web statistics

Web statistics about your visit to our site are collected automatically. This information is used to help us follow browsing preferences so that we can regularly improve our website. These statistics do not contain personal data.

Location awareness

If your experience would be improved by our website knowing your location, we will ask permission to obtain your current location from your device. This can include coordinates, direction of travel and the time the data was recorded. This location data is not tracked and is used in providing specific service requests.

E-mails / forms

In some areas of the Council website, we may ask you to register your name and e-mail address. We may also collect personal data from you if you complete any forms or if you contact us with comments or specific requests. The personal data collected will only be used for the specified purpose(s), stated on the form and in accordance with the Data Protection Act 1998. E-mails to councillors are confidential between yourself and your councillor.

If you are using a public computer and do not wish others to be able to go back to view the details you have typed into a form on the web it is advisable to clear the contents of the form and your cache (temporary internet files) before leaving the computer.

Feedback and comments

We welcome your feedback and comments please use the llink: ?

Disclaimer

Although we make reasonable efforts to keep the information on this website up-to-date and accurate, we make no representations, warranties or guarantees whether express or implied, that the content on our site is accurate, complete or up-to-date. Corby Borough Council, its employees or agents will not be held responsible for any loss, damage or inconvenience caused as a result of reliance on such information.

Links to other websites

Occasionally, links from our site lead to pages maintained by other organisations. These links are provided for your convenience, and do not imply that Corby Borough Council endorses or supports those organisations, the information on their pages, or their products or services in any way. These sites are not under the control of Corby Borough Council and we are not responsible for their content. We cannot guarantee that these links will work all of the time and we have no control over availability of linked pages. However, if you find a broken link on a page, please use the "Is there anything wrong with this page?" option, available at the foot of each page.

Changes to this Privacy Notice

Corby Borough Council will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law. When such changes occur, we will revise the “last updated” date at the top of this notice. If there are substantial changes to this statement or in the way the Council uses your personal data, we will advertise the updated notice on the front page of the web site

 Contact us

 If you have any queries in regards to this notice, please contact the Council on 01536 464000 or by email to customer.first@corby.gov.uk.

Last updated: Friday 28th October 2016 11:38:34 AM
Review date: Wednesday 15th August 2018 12:26:37 PM