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Housing Benefit Payments & Council Tax Support Payments

Your Housing Benefit will cease if you claim Universal Credit and Housing Costs will be assessed by the Department of Work and Pensions and paid monthly in arrears as part of  your Universal Credit entitlement.

If your Housing Benefit has been suspended for any reason, your entitlement has not ceased but payments will not be made until the reason for the suspension has been addressed.

Council Tenants

If you rent your home from the Council, Housing Benefit will be credited to your rent account and will show on this account on a Monday. If you only receive part payments of Housing Benefit you must make up any shortfall each week/month to avoid rent arrears.

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Housing Association Tenants

If you rent from a Housing Association, a BACs (Bank Automated credit) will be sent to your Landlord's bank account. If you have to make up any shortfall between your rent and your Housing Benefit you must contact your Landlord to arrange payment of this.

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 Private Tenants

If you receive Local Housing Allowance, your benefit will be paid to your bank account by BACs (Bank Automated Credit)

If you wish payments to go directly to your landlord, this can be arranged, but for the purpose of Local Housing Allowance case only in special circumstances.   Safeguard Guidance

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Bank Automated Credit (BACs) payments

To request Housing Benefit to be paid by BACs, please complete the following form.

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Frequency of Payments

Housing Benefit for Private Tenants and Housing Association tenants is paid 4 weeks in arrears by cheque or BACs and is issued on a Monday.

If the Monday is a Bank Holiday then the payments are issued on Tuesday

The payment will reach your account within 3 to 4 Days.

So this means the money should be available to pay your rent by Wednesday or Thursday of that week.

If you need to check if the payment has been issued and received, please check your bank account first before calling the Council.

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Payment Dates 2020/2021


02 March 2020

30 March 2020

27 April 2020

25 May 2020

22 June 2020

20 July 2020

17 August 2020

14 September 2020

12 October 2020

09 November 2020

07 December 2020

04 January 2021 

01 February 2021

01 March 2021

29 March 2021


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Council Tax Support

The Council Tax Support (also known as Council Tax Reduction) award you receive will be credited to your Council Tax account to reduce your Council Tax liability.

A revised Council Tax bill will be sent to you, when your Council Tax Support claim is assessed.

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Last updated: Thursday 1st April 2021 08:24:32 AM
Review date: Monday 24th May 2021 04:34:42 PM